About Face 3: The Essentials of Interaction Design by Alan Cooper, Robert Reimann, David Cronin

By Alan Cooper, Robert Reimann, David Cronin

This thoroughly up to date quantity offers the potent and sensible instruments you must layout nice computing device purposes, net 2.0 websites, and cellular units. You’ll examine the rules of excellent product habit and achieve an realizing of Cooper’s Goal-Directed layout process, which includes every little thing from accomplishing person study to defining your product utilizing personas and eventualities. eventually, you’ll gather the information to layout the absolute best electronic services and products.

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Extra resources for About Face 3: The Essentials of Interaction Design

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Software design,” as the first edition of About Face referred to it, was poorly understood and underappreciated, and, when it was practiced at all, it was usually practiced by programmers. A handful of uneasy technical writers, trainers, and product support people, along with a rising number of practitioners from another nascent field—usability—realized that something needed to change. The amazing growth and popularity of the Web drove that change, seemingly overnight. Suddenly, “ease of use” was a term on everyone’s lips.

On the surface, this premise sounds quite obvious and straightforward: Make people happy, and your products will be a success. Why then are so many digital products so difficult and unpleasant to use? Why aren’t we all happy and successful? Digital Products Need Better Design Methods Most digital products today emerge from the development process like a creature emerging from a bubbling tank. Developers, instead of planning and executing with a mind towards satisfying the needs of the people who purchase and use their products, end up creating technologically focused solutions that are difficult to use and control.

Involving designers directly in research addresses both issues. In the authors’ practice, designers are trained in the research techniques described in Chapter 4 and perform their research without further support or collaboration. This is a satisfactory solution, provided that your team has the time and resources to train your designers fully in these techniques. If not, a cross-disciplinary team of designers and dedicated user researchers is appropriate. Although research practiced by designers takes us part of the way to Goal-Directed Design solutions, there is still a translation gap between research results and design details.

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